We enjoy working with our clients, we've made many friends along the way and we've learned a ton.

Worldwide School of English, Auckland, New Zealand

Worldwide School of English is considered as one of the top EFL providers in New Zealand, and has been in operation since 1989.

We are both heavily involved in the education industry in NZ – Maureen Hayes as the chairwoman of CRELS (Combined Registered English Language Schools) and Cleve Brown as the executive treasurer of APPEL (Association of Private Providers English Language). We are also members of ENGLISH NEW ZEALAND (formerly FIELS NZ).

In February of 2000, we decided that we would like to replace our excel spreadsheet based system called ‘Auto123’ with an alternative.

The reasons for replacing Auto123 were that accommodation, accounts and attendance information were being held in separate files and there were not linked together. We were also concerned that only one member of staff (who has since left) knew how Auto123 worked, and getting information out of it was slow and difficult to say the least.

After evaluating competitive products both here and from the UK, we decided to implement Schoolworks because it was easy to use and Brett offered us a degree of customization and support that competitors could not.

Brett also assured us that all the information held within Auto123 could be transferred into the new system without having to manually retype all the information (Which at the time dated back some 3 years).

Prior to installation of Schoolworks, accounts and enrolment information was stored in Auto123, attendance data was stored on paper sheets, invoices were generated manually (using word) and accommodation searches and host family data and bookings were held in paper files accessible only by part time accommodation manager, Glenda.

Installation of Schoolworks was a lengthy process back in 2000, but I would like to say that Brett has been with us at every step, making improvements and additions at our request and has support as his top priority.

Brett & Scholworks are now based in the UK, however, we get remote support as if he were here on the premises via the internet.

Now we have a completely integrated system such that any member of staff can access student records, accounts information, accommodation bookings, agents information and update timetabling information quickly and easily.

This has eased the workload on many staff members, sped up enrolment times, accommodation bookings, enabled more accurate attendance tracking, and importantly helped us meet our legal and audit requirements.

Schoolworks has exceeded our expectations and I would recommend the product to any school looking to improve their performance, cut administrative costs and increase their competitiveness in this ever more competitive marketplace.

I would personally recommend Brett as a friendly, outgoing individual who will put customer service at the top of the list, and fancy speak and techno mumble at the bottom.

Your faithfully,

Mr Cleve Brown
Director
Worldwide School of English

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